At BreakWooden, we take pride in crafting high-quality handmade wooden and resin products with care and attention. Whether you're in Vietnam, the US, UK, or the EU, we are committed to delivering your items safely and on time.
All orders are processed within 2–4 business days.
Each item is handcrafted, so during peak periods or for custom orders, processing may take up to 5–7 business days.
Orders placed on weekends or holidays will be processed on the next business day.
We partner with reliable international and domestic carriers to ensure smooth delivery:
Vietnam: Giao Hàng Nhanh (GHN), Viettel Post
International: DHL, FedEx, USPS, Royal Mail, or local partners depending on the destination
Tracking details will be provided via email once your order is shipped.
| Region | Estimated Delivery Time |
|---|---|
| Vietnam | 1–4 business days |
| US | 7–14 business days |
| UK | 7–12 business days |
| EU | 8–16 business days |
Note: Delivery times may vary due to customs delays, weather, or holiday seasons.
Once shipped, you’ll receive an email with:
Tracking number
Shipping carrier details
Link to track your package
If you do not receive your tracking information within 3 days of shipment, please contact us at dodung.breakwood@gmail.com.
Please double-check your shipping details before placing an order.
If the address provided is incorrect or incomplete, and the package is returned, we will contact you to arrange reshipment (additional shipping fees may apply).
Break Wooden is not responsible for delays or loss due to incorrect address information.
For international orders:
Buyers are responsible for any customs and import taxes that may apply in their country.
We are not liable for delays due to customs procedures.
We recommend checking your local customs policies before placing your order.
If your package is delayed, lost, or arrives damaged:
Contact us at dodung.breakwood@gmail.com with your order number and issue details.
We will assist you in filing claims with the carrier or arrange a replacement where applicable.
Your satisfaction and trust mean everything to us.
We’re here to help. If you have any questions about our shipping policy, please contact us at:
📧 Email: dodung.breakwood@gmail.com
🌐 Website: https://breakwooden.vn
Break Wooden — Where Craft Meets Soul
Handmade with love. Delivered with care.
